Published: 13 April 2023
The P&C insurance industry faces ever greater change, from both customer and societal shifts, to new and emerging insurance risks requiring enterprise agility. P&C insurance CIOs must adopt, trial or assess these top technology trends to influence priorities, strategies and execution.
P&C insurers canprepare to outperform competitors in the battle to attract and retain customers by assessing intelligence, cloud and IoT to create new products and services that engage customers through personalized experiences.
Effective strategies require P&C insurance CIOs to proactively trial technologies, such as open APIs, AI and low-code/no-code tooling, to select the right ones to scale for building the technology foundation. This will enable them to rapidly exploit new avenues of growth and optimization.
P&C insurance CIOs should seek to adopt existing technologies — like P&C core platforms, hyperautomation and digitally engineered underwriting — to improve operational efficiency.
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