Published: 17 April 2023
Summary
A successful go-live doesn’t always mean that system performance remains optimal over time. Performance can break down as markets shift and products mature. To ensure optimal postimplementation planning system performance, supply chain technology leaders must develop a postdeployment strategy.
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Overview
Key Findings
Supply chain planning (SCP) leaders often deploy their best resources (e.g., the “A” team) to implement planning solutions, but once the project is transitioned back to business as usual, support system performance often begins to degrade.
As soon as the system is initially deployed, everything around the system starts to change (e.g., demand patterns, market conditions and supply chain strategies). The world the system was designed for can quickly be unrecognizable.
Lack of continued attention to issues of data quality and parameter maintenance jeopardizes optimal outcomes beyond initial tool deployment.
Recommendations
Supply chain planning technology leaders responsible for technology strategy, selection and
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