Published: 04 May 2023
The organizationwide criticality of I&O means that tracking emerging trends and planning for their impacts is crucial for I&O leaders. I&O leaders should use this research to identify which of the top trends are most likely to impact their organization and to implement effective tactics to respond.
The changes that I&O teams face continue to shift views of how to purchase, deploy and manage optimal solutions.
I&O leaders are expected to deliver more adaptable and resilient products and service from anywhere, to both a distributed workforce and distributed customers.
The rapid increase in solution complexity and deployment scenarios is causing a significant challenge for I&O leaders as they determine how to approach skills, roles and career path management.
Infrastructure and operations leaders should:
Maximize the effectiveness of their actions by ranking and focusing on the trendsthat are most likely to impact them.
Utilize a
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Analysts:
Jeffrey Hewitt, Andrew Lerner, Autumn Stanish, Paul Delory, Tim Zimmerman, Gregor Petri, Nick Jones
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