Gartner Research


Published: 08 May 2023



Included in Full Research




  • 期待過剰型:ERPが全要件をカバーできると誤解してスコープがぶれ、業務をパッケージに合わせようと標準化を強引に進めることでユーザーの離反を招く。

  • 時代錯誤型:古い発想で製品を選定したため稼働直後からレガシーになり、時代遅れの導入手法に依存することで「声の大きな人」やKKD (経験・勘・度胸) に振り回される。

  • 見切り発車型:改革に必要な賛同が得られずにプロジェクトが空転し、やり直しが利かないタイミングで「別の製品にすべきだった」という指摘を受ける。

  • ユーザー不在型:片手間で参加したユーザーがテストの段階で「望んでいたものと違う」という反応を示し、トレーニング不足によりプロジェクトの進捗が滞る。



  • 期待過剰型:ペース・レイヤに沿ってERPの範囲を定義し、差別化につながる業務は無理に標準化しない。

  • 時代錯誤型:コンポーザブルERPを見据えた計画を立て、実機を活用した製品選定と導入を行う。

  • 見切り発車型:錦の御旗」となる経営レベルのメリットを掲げ、RFIで多様な製品を吟味する。

  • ユーザー不在型:ビジネス部門にオーナーシップを渡し、トレーニングを早めに計画・実施する。

To view the entire document, log in or purchase


Koji Motoyoshi

Access Research

Already a Gartner client?

Just stopping by?

To view this research and much more, become a client.

Speak with a Gartner specialist to learn how you can access peer and practitioner research backed by proprietary data, insights, advice and tools to help you achieve stronger performance.

By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Gartner research: Trusted insight for executives and their teams

What is Gartner research?

Gartner research, which includes in-depth proprietary studies, peer and industry best practices, trend analysis and quantitative modeling, enables us to offer innovative approaches that can help you drive stronger, more sustainable business performance.

Gartner research is unique, thanks to:

Independence and objectivity

Our independence as a research firm enables our experts to provide unbiased advice you can trust.

Actionable insights

Not only is Gartner research unbiased, it also contains key take-aways and recommendations for impactful next steps.

Proprietary methodologies

Our research practices and procedures distill large volumes of data into clear, precise recommendations.

Gartner research is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster decisions to stay ahead of disruption and accelerate growth.

Tap into our experts

We offer one-on-one guidance tailored to your mission-critical priorities.

Pick the right tools and providers

We work with you to select the best-fit providers and tools, so you avoid the costly repercussions of a poor decision.

Create a network

Connect directly with peers to discuss common issues and initiatives and accelerate, validate and solidify your strategy.

Experience Information Technology conferences

Join your peers for the unveiling of the latest insights at Gartner conferences.

©2022 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.