Gartner Research

How to Successfully Manage Supply Chain COE Project Performance

Published: 08 May 2023

Summary

Supply chain COEs are primarily required to deliver and communicate stakeholder value on a project-to-project basis. Supply chain leaders can use this research to effectively align COE projects to supply chain objectives, track and manage progress and generate alignment with stakeholders.

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Overview

Key Findings
  • Without a connection between the center of excellence’s (COE’s) projects and supply chain strategy, supply chain COE leaders can struggle to weave their team’s activities into a compelling story for stakeholders.

  • Supply chain COE projects rarely run exactly as planned, especially when the project constraints, potential risks and means for mitigating them have not been properly scoped.

  • Effectively prioritizing and managing the project portfolio was the third-most critical factor for the success of supply chain COEs. However, the lack of a replicable project management plan can leave leaders without a concise means of communicating the status and progress of various

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