Gartner Research

Community of Practice Essentials

Published: 09 May 2023

Summary

Communities of practice facilitate knowledge management, professional development and capability improvement. For technical professionals, active involvement in these communities is crucial to enhance expertise, address challenges, establish valuable connections and gain recognition in their roles.

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Overview

Key Findings
  • The continuing shift from projects to products in software development has created unexpected challenges to enterprise learning and capability development.

  • Communities of practice are voluntary groups organized around knowledge that enable organizations to support innovation and deliver on strategic goals.

  • Practitioner-led communities are fundamental to open, collaborative and effective learning. People own what they help create and work together to address challenges.

Recommendations

When engaging in communities of practice to improve your product development knowledge and skills, you should:

  • Craft a community of practice canvas during the launch workshop to create strong membership alignment, form a compelling business case and resolve product

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Analysts:

Peter Hyde

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