Gartner Research

Target 4 Key Buyer Roles to Accelerate Private 5G Success in Industrial Manufacturing

Published: 15 May 2023

Summary

TSPs looking to maximize their go-to-market resource allocations for private 5G for industrial manufacturing must engage and convince several stakeholders during the sales process. This research helps TSP product leaders focus their go-to-market strategies around the key enterprise roles involved.

Included in Full Research

Overview

Key Findings
  • Despite increasing adoption of private 5G in the manufacturing industry, technology and service providers (TSPs) face difficulties in identifying key influencers and their specific needs in the buying process.

  • The final decision of private 5G procurement is primarily influenced by the CEO, P&L center leaders or business unit leaders, CIO, and CTO, each having distinct responsibilities and expectations.

  • Security leaders play a minor role in the final decision process for private 5G in the industrial manufacturing industry, but their buy-in remains essential for project acceptance.

Recommendations
  • Develop tailored engagement plans, instead of using generic materials, for key decision-making

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