Gartner Research

Change the Culture of Your Enterprise Using an Innovative Methodology

Published: 17 May 2023

Summary

The main barriers for enterprises’ digital ambitions come from other business areas. Very often, CIOs feel powerless to move their enterprises toward the needed culture. This research offers a step-by-step process CIOs can use to lead enterprise culture change (“culture twin” methodology).

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Overview

Key Findings
  • According to CIOs participating in the 2022 Gartner Technology-Related Change and Fatigue Survey, the enterprise culture is the main barrier to technology-related changes.

  • CIOs don’t typically see themselves as a leader to change the enterprise culture.

  • However, some CIOs are explicitly mandated to foster a culture change (like fostering a digital mindset) among enterprise leaders and employees in general. And many feel that CxOs, including the CEO, do want to see them leading that mindset shift.

Recommendations

CIOs who want to change the culture in the whole enterprise should:

  • Entice the C-suite by assessing and quantifying, along with them, the business

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