Gartner Research

Sustainability Assessment: Amazon

Published: 19 May 2023

Summary

Amazon’s significant presence in IT markets makes its sustainability posture a potential asset for organizations seeking sustainability benefits. Product leaders can use this research to assess the merits of partnering with Amazon to augment their sustainability value proposition to customers.

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Overview

Key Findings
  • Amazon, including Amazon Web Services (AWS), has a broad and comprehensive approach to sustainability with noted strengths in environmental sustainability, as demonstrated by its multiyear sustainability reporting and progress tracking.

  • Amazon has set specific goals to achieve sustainability outcomes. These include achieving net-zero carbon across Amazon operations by 2040; transitioning to 100% renewable energy by 2025; being water positive by 2030; improving diversity, equity and inclusion (DEI) across its business; reducing food waste; and more.

  • Amazon is a multifaceted business that continues to grow. Its global scale operations, including hard-to-abate physical operations and distribution networks, makes the achievement of sustainability

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