Published: 23 May 2023
Measuring spend with diverse suppliers is the most common metric used to measure a program’s impact, but it is not enough to maintain program momentum and executive buy-in. Using a broad set of metrics, CPOs can better understand supplier diversity’s value and enable long-term growth.
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Spend continues to be the most widely used metric to track supplier diversity growth, but often fails to reflect the true impact from the program.
Supplier diversity programs are not resourced for long-term success and not built into the company DNA, signaling a miscommunication in the program’s value.
Chief procurement officers responsible for growing supplier diversity programs should:
Expand supplier diversity success measures by using Gartner’s Input to Outcome Supplier Diversity Metrics Framework to track metrics beyond spend that show true program impact.
Improve supplier diversity outcomes by investing in input activities that will build the right
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