Gartner Research

选择应用性能监控和可观测性工具时应考虑的关键功能领域

Published: 29 May 2023

Summary

应用性能监控(APM)和可观测性工具复杂性的快速增加,给基础设施和运营(I&O)领导者在该领域选择合适的解决方案带来了挑战。本文定义了APM选择流程中应考察的功能,可帮助I&O领导者快速筛选出适用的APM解决方案。

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概述

主要发现
  • 核心层旨在满足分析和数字体验监控(DEM)等功能领域的基本需求。为使解决方案具备可行性和完整性,必须能够提供某种形式的此类功能。

  • 专业化层是提供特定增值功能,如运行时应用自我保护(RASP)或支持服务等级目标(SLO)的功能领域。一些企业机构越来越多地要求获得此类功能。这些功能也可在产品选型过程中用于识别产品特征。

  • 差异化层旨在满足管理复杂的分布式环境的企业机构的需求。这些企业机构在开发、部署和运营流程的结构中嵌入了APM和可观测性解决方案。

建议

专注于评估应用性能监控和可观测性解决方案的I&O领导者,应:

  • 优先考虑可在中期发挥关键作用的核心功能领域。这些功能最为常见,但成熟度存在较大差异。不过,将重点放在核心功能层,并不意味着无需在差异化程度更高的产品之间进行比较。

  • 避免从专业化层的功能领域中选择企业机构不会在部署后前90天内采用的产品。APM和可观测性解决方案成本高昂,因此价值实现时间至关重要,且取消冗余功能的订阅仍然代价不菲。

  • 即时评估差异化层内的功能领域是否切实可行。如果答案是肯定的,则应增加对核心层和/或专业化层的初始投资,包括为向差异化层的迁移规划和并行操作提供资金。

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