Gartner Research

Emerging Tech: Aligning Benefits to Use Cases and Industry Sectors Is Key to Selling the Value of Edge AI

Published: 30 May 2023

Summary

Edge AI offers many innovation opportunities, but proving its business value is challenging. Here, we present product leaders with use cases specific to industry sectors that they can use to convince internal vendor stakeholders that edge AI merits investment and development.

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Overview

Key Findings
  • The days of selling edge AI based on technical features are over, as purchasing decision makers are increasingly nontechnical business stakeholders.

  • The Markov decision process (MDP) can assist in identifying value for advanced virtual assistants and intelligent applications, ranging from supporting a single simple process to numerous complex processes.

  • The distributed nature of edge complicates solutions and thus complicates the education of buyers on benefits and value.

  • Edge AI solution selling and adoption are enhanced and accelerated when product capabilities and roadmaps center on clearly demonstrated customer business value gained from cost savings, cost avoidance and/or risk avoidance.

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Analysts:

Eric Goodness

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