Gartner Research

Top Storylines to Engage Tech Buyers in Sales

Published: 05 June 2023

Summary

Product leaders must understand business priorities of technology buyers in sales roles to effectively engage them for any type of solution. Use Gartner’s top three storylines in this note to develop sales-buyer-centric messaging and offerings that are compelling and effective.

Included in Full Research

Overview

Key Findings
  • Most tech buyers in sales choose to buy technology from vendors that demonstrate an understanding of their business situation (59%). Unsurprisingly, sales leaders prioritize “increasing revenue or customer growth” above all other business objectives, as shown in the 2022 Gartner Functional Buyers Survey.

  • The new trend in 2023 is that sales leaders are challenged to keep sales staff on board and hire backfills when they depart. An overwhelming 89% of salespeople say they are burned out and 54% are looking for a new job as revealed in the recent 2022 Gartner B2B Seller Motivation Survey.

Recommendations

Product leaders who want to

Clients can log in to view the entire document.

Analysts:

Michele Buckley

Access Research

Already a Gartner client?

To view this research and much more, become a client.

Speak with a Gartner specialist to learn how you can access peer and practitioner research backed by proprietary data, insights, advice and tools to help you achieve stronger performance.

By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Gartner research: Trusted insight for executives and their teams

What is Gartner research?

Gartner research, which includes in-depth proprietary studies, peer and industry best practices, trend analysis and quantitative modeling, enables us to offer innovative approaches that can help you drive stronger, more sustainable business performance.

Gartner research is unique, thanks to:

Independence and objectivity

Our independence as a research firm enables our experts to provide unbiased advice you can trust.

Actionable insights

Not only is Gartner research unbiased, it also contains key take-aways and recommendations for impactful next steps.

Proprietary methodologies

Our research practices and procedures distill large volumes of data into clear, precise recommendations.

Gartner research is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster decisions to stay ahead of disruption and accelerate growth.

Tap into our experts

We offer one-on-one guidance tailored to your mission-critical priorities.

Pick the right tools and providers

We work with you to select the best-fit providers and tools, so you avoid the costly repercussions of a poor decision.

Create a network

Connect directly with peers to discuss common issues and initiatives and accelerate, validate and solidify your strategy.

Experience Information Technology conferences

Join your peers for the unveiling of the latest insights at Gartner conferences.

©2022 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.