Gartner Research

Emerging Tech: Business Value Patterns for Sustainability and ESG Software

Published: 05 June 2023

Summary

Gartner examined sustainability and ESG software adoption to identify business value patterns among adopter organizations. To leverage our findings, product leaders should focus their value propositions on driving efficiencies in data collection and analysis and simplifying ESG reporting.

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Overview

Key Findings
  • Data collection and analysis, ESGreporting, and emissions tracking are the three most prevalent use cases of sustainability and ESG software that deliver business value to end-user customers.

  • Manufacturing and real estate are the two most prominent industries gaining value from sustainability and ESG software.

  • Complex data collection and limited supply chain visibility are the main challenges in customers’ adoption of sustainability and ESG software.

Recommendations

To leverage the impact of emerging technologies and trends on products and services, product leaders developing sustainability and ESG software solutions should:

  • Demonstrate their solutions’ abilities to improve adopters’ operational effectiveness by highlighting how their products

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