Published: 08 June 2023
Chief data and analytics officers play a critical role in driving and overseeing major business change to deliver enterprise value. Clear, actionable change-management plans are essential for both proactive and reactive data-driven change.
CDAOs should be able to drive major enterprise change as well as data and analytics (D&A) program change.
Driving change is not just an exercise in power. It is a difficult art of value alignment and communication that changes behavior and culture.
Resistance to change is normal and should be addressed in change-management plans.
Change-management plans constitute a small set of easy-to-develop documents that can be created in under six weeks, even for major change initiatives that may take months to implement.
Chief data and analytics officers (CDAOs) responsible for developing or leading data-driven change-management programs should:
Prioritize and identify major data-driven
Analysts:
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