Gartner Research


Published: 16 June 2023



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  • 企业机构如果能够明确了解AI用例的优先性,并将其与业务成果相匹配,就更有可能成功实施AI项目。

  • 在AI项目实施方面遇到困难的企业机构往往不了解AI的优势,无法衡量AI的业务价值。

  • 许多企业机构仍处于AI采用的初期阶段,部署都是临时性的。因此,在最好的情况下,AI投资是战术性投资;但在最坏的情况下,AI投资就是冗余,会积累技术债务。



  • 尽早参与决策流程,帮助业务和EA/TI领导者将AI用例与业务成果相匹配。

  • 利用业务架构技术构建能力模型,有助于对每个AI用例的机会、业务成果、收益和风险进行量化。

  • 利用能力模型,针对AI对项目优先级排序和规划支持的就绪度,对每项业务能力进行评级。

  • 通过将AI能力和工具,与业务能力和目标业务成果挂钩,推荐AI用例。

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