Published: 21 June 2023
The success of a regional or business unit HR team is driven by an effective governance structure. RBU HR leaders can use the benchmarks in this research to improve their service delivery effectiveness by comparing their current RBU HR governance structure with their peers’.
HR leaders reported that on average, around half of the different HR services were locally defined/adapted (49%) and half were centrally defined (51%).
The top three centrally defined HR services in the current regional or business unit (RBU) HR governance structure are HR systems/applications, talent analytics and employer branding. The top three locally defined/adapted are employee experience, onboarding and employee relations.
The top three centrally defined and top three locally defined/adapted HR services in the current RBU HR governance structure are the same as those in HR leaders’ preferred RBU HR governance structure. This highlights a great alignment between
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