Published: 30 June 2023
This Consult the Board survey summary features inputs from 15 Information Risk Management Research Board and Technology Infrastructure Research Board members regarding their strategies for preservation and discovery of chat histories on unified communications and collaboration (UCC) platforms. The summary describes members' approaches for encryption, retention, and decryption of communications on UCC platforms.
How do members encrypt and discover chat data across their UCC platforms?
The majority of respondents (11 of 15) encrypt UCC chat data in most or all cases.
Almost all respondents (9 of 10) use Microsoft Teams as their UCC platform, with three of them using the platform’s in-built encryption methods.
All nine respondents use native tools from the UCC supplier or platform to discover encrypted chat data.
Most respondents (7 of 10) allow legal team members to decrypt chat data.
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