Published: 27 June 2023
Digital transformation can be a frustrating experience, with benefits often failing to match the efforts required to achieve them. Executive leaders should drive transformation using microinnovation, which delivers major value through small, incremental changes to products, processes and services.
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The success rate of digital transformation is low. The 2023 Gartner Board of Directors Survey on Business Strategy in an Uncertain World finds that only 19% of boards of directors (BoDs) report that their organizations have made progress or achieved their digital transformation goals.
The return on digital innovation investments is limited. The 2022 Gartner Driving Business Outcomes from Enterprise Digitalization Survey indicates that 67% of CFOs believe digital spending is underperforming against expected outcomes.
Executive leaders aiming to leverage microinnovations to drive digital transformation must:
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