Published: 29 June 2023
CSCOs struggle guiding organizations toward shared objectives due to lack of understanding corporate strategic priorities and inconsistently defined metrics. Three key steps help CSCOs implement a successful objectives and key results process and align their organizations with strategic priorities.
Executives often find they are lacking an accurate picture of their supply chain’s progress in achieving aggregated goals, which can be a result of a lack of understanding of the corporate strategic priorities or inconsistently defined metrics.
Key priorities are often not well-established, communicated and cascaded through the supply chain organizations by CSCOs, which can lead to suboptimal performances in terms of customer service, cost and cash optimization.
Keeping informed on the progress of supply chain objectives can be challenging for CSCOs, creating surprises that may require last-minute workarounds when different work components aren’t progressing as planned.
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