Gartner Research

IP Centrex and IP Telephony Offer Different Capabilities

Published: 10 June 2004

ID: G00121238

Analyst(s): Deborah Kish , Jay Lassman, Steve Blood


As IP Centrex and hosted IP telephony services become more mainstream, organizations must assess which solution is best. IP telephony provides greater functionality. IP Centrex lowers the total cost of ownership.

Table Of Contents
  • Introduction
    • IP Centrex/Hosted PBX Platforms
    • Target Market
    • Capabilities and Benefits
    • Gartner Dataquest Perspective

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