Gartner Research

Managing the Move to Next-Generation Voice Technology

Published: 15 June 2004

ID: G00121292

Analyst(s): Maureen Coulter, Bhawani Shankar


The carrier industry will fail to achieve its stated targets for next-generation network deployment, because most large vendors will be unable or unwilling to eliminate circuit switches within 10 years.

Table Of Contents
  • What Are Next-Generation Networks and VoIP?
    • The NGN Vision
    • The Many Flavors of VoIP
  • Service Provider Strategy
  • The NGN and Voice
  • Aiming for the VoIP Vision
  • Practical Plans for VoIP
    • Are Carriers Ready To Offer VoIP to the Masses?
    • Will It Matter?
    • What Can Carriers Do To Manage This Transition?

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