Gartner Research

HR Technology Employee Experience Bullseye Report, 2023

Published: 11 July 2023

Summary

This report provides a summary of employees’ perceptions of the HR technology landscape through rankings of technology adoption levels, current value and future importance. HR leaders should incorporate this perspective in their HR technology roadmap, innovation and investment strategies.

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Overview

Key Findings
  • As the hybrid environment matures, internal recruiting technologies have risen in popularity for employees since 2021. Internal career portals now rank as employees’ No. 1 recruiting solution.

  • E-learning modules continue to be the most-adopted learning technology and are increasingly perceived by employees as being important in the future too.

  • Over half of employees think virtual worlds and virtual-reality platforms will be important to them in the coming years, despite current limited rates of adoption.

  • Teamwide pulse surveys are highly valued by employees, who also expect this channel for understanding the voice of the employee to grow in importance in the near

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