Published: 12 July 2023
Sophisticated technologies permeating chains of IT command are disrupting conventional IT services projects business consulting. Product leaders at IT services providers must address governance of application infrastructure and emerging technologies, as these are accelerating in importance.
Emerging technologies — such as large language model (LLM)-powered applications, including OpenAI’s ChatGPT — are increasingly available directly to end users.
Governments are passing new laws and regulations, as well as exerting influence and enforcing existing laws, to emphasize boundaries in the digital realm.
Hyperscalers continue to expand their influence in organizations but remain the strongest in most general application functionalities as well as in infrastructure.
Product leaders in IT services assessing the impact of emerging technologies and trends on products and services must:
Thrill both workers and executives at their customers with outcomes that deliver the benefits of emerging
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