Gartner Research

Essential Skills for QA Engineers

Published: 12 July 2023


Software technical professionals responsible for quality assurance struggle to keep pace with the increasingly diverse range of application technologies needed to meet evolving business demands. Here, we identify the skills they need to meet those demands.

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Key Findings
  • Successful quality assurance (QA) engineers focus on continued skills development and collaborate with diverse roles to harness a broad range of testing skills for application at the strategic and tactical level.

  • Lack of planning leads to waste of time and effort through insufficient coverage and rework of uninformed testing and tooling decisions.

  • Supporting software teams to develop automated, efficient, functional and nonfunctional tests enables quick, targeted feedback, increasing quality and speed of business value.

  • Creating effective and meaningful tests requires engagement with all stakeholders business stakeholders, architects, security professionals, I&O professionalsand an understanding of their needs.


For software technical professionals

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  • Collaborative Mindset
  • Functional Testing
  • Test Strategy Creation
  • Automated Testing
  • Software Development Basics
  • Cloud Knowledge
  • Nonfunctional Testing
  • Programming Fundamentals
  • Performance Testing
  • AI-Augmented Testing
  • Accessibility Testing


Nick Wilcox

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