Gartner Research

How Can Banks Use The Human Deal to Attract and Retain Talent?

Published: 18 July 2023

Summary

Only 12% of financial services leaders surveyed are confident in their ability to retain talent. Use examples from the world’s most efficiently growing banks to offer a new “human deal” that translates into higher employee recruitment and retention at your organization.

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Overview

Key Findings
  • Only 12% of senior financial services executives said they were highly or extremely confident in their ability to hire talent in a competitive job market.

  • Firms that implement the five components of Gartner’s Human Deal framework for the employee value proposition see significant boosts in performance, retention and employee satisfaction.

  • Firms that promote radical flexibility for workers see a 40% increase in performance among high performers.

  • Firms that deliver on creating deeper connections see a 28% increase in employees who are highly likely to recommend the organization.

  • Firms that support employee personal growth see a 6% increase in intent to stay

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Analysts:

Financial Services Business Leader Research Team

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