Gartner Research

Market Focus: IT Services Gross Margins, Worldwide, 2004

Published: 31 August 2004

ID: G00121917

Analyst(s): Martin Lee, Lewis M. Clark


An IT services survey shows gross margins favoring larger companies, business consulting services and project-based organizations. The data underscores the importance of selective sales strategies in this market.

Table Of Contents
  • Executive Summary
    • Study Objectives
    • Methodology
    • Key Findings and Highlights
    • Summary and Recommendations
  • Definitions and Methodology
    • Methodology
    • IT Professional Services Definitions
    • Gross Margin: Definitions
    • Other Definitions
    • Gartner Market Segmentation by Company Size
    • Demographics
  • IT Services Gross Margins
    • Gross Margins by Services
    • Gross Margins by Vendor Size
    • Gross Margins by Company Type
    • Gross Margins by Contract Type
  • Summary and Recommendations
    • Key Findings and Highlights
    • Summary and Recommendations
  • Glossary of Terms

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