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Published: 20 July 2023



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  • ソフトウェア資産管理 (SAM) 担当者の役割は事後対応的なものと位置付けられることが多い。SaaSの利用が拡大しているにもかかわらず永久ライセンスの管理に終始していたり、ベンダー監査への対応が後手に回っていたりすることも少なくない。

  • ソフトウェア・ライセンス形態や利用形態は複雑化している。より高品質なソフトウェア資産データへの需要が高まっており、SAMのアプローチにも見直しが迫られている。

  • 社内のステークホルダーは、SAMツールを用いれば、ソーシング/調達/ベンダー管理 (SPVM) のリーダーが他のメンバーからの支援をほとんど受けずにSAMの目標を達成できると誤解している。



  • SAM担当者の役割として、定常的なレポートの作成のみでなく、ソフトウェア投資から組織が得る戦略的価値を高めることも加える。

  • ソフトウェア使用に関するソフトウェア・ガバナンス・プログラムを作成する。必要に応じてライセンスに関する専門知識やスキル不足を、専門のSAMマネージド・サービス・プロバイダー (MSP) から補う。

  • 上記を実現するために、経営幹部レベルのスポンサーシップを求める。

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Tsuyoshi Ebina

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