Gartner Research

Emerging Tech: Tech Innovators for Digital Twins — Service Providers

Published: 20 July 2023

Summary

Innovators use digital twins to drive process visibility, business outcomes and new business models. Product leaders can drive innovation and revenue by engaging service providers for their intellectual property and ability to meet client needs via custom solutions and business process change.

Included in Full Research

Overview

Key Findings
  • Digital twin business solutions are often built in up to two dozen technologies — from IoT, analytics and 3D to ERP, field service management (FSM) and more — presenting product leaders with a challenge on where to focus their scarce engineering resources.

  • Most product leaders have not yet established a clear product differentiation in the market by strategically balancing their technology versus domain expertise.

  • Current digital twin offerings are highly customized to the adopter enterprise’s environment due to the lack of templates or standards, driving a need for partners.

Recommendations

Product leaders who want to maximize the success of their digital twin

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