Gartner Research

What Tech Leaders Know Now in 2Q23 and Must Plan for in 2024

Published: 25 July 2023

Summary

Optimism regarding technology demand and growth slowed in 2Q23. High-tech product leaders must secure their 2023 plans and plan for a 2024 driven by unreliable demand and the need to invest in new technology.

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Overview

Impacts

Technology demand has slowed in the second quarter of 2023 in response to changing economic conditions. At the same time, providers anticipate making investmentsin generative AI ahead of possible market demand in 2024.

  • Gartner continues to forecast IT spending to grow at 4.4% for the remainder of 2023 and 7.1% in 2024 in constant currency.

  • Customer purchases for the remainder of 2023 require even stronger connections between business value, business outcomes, products and services. Purchase decisions continue to face economic uncertainty and face the potential to make significant investments in generative AI.

  • Competition among providers is anticipated to increase

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