Published: 08 August 2023
Summary
A successful digital workplace strategy strikes a cost-effective balance between hardware, employee support and cybersecurity while focusing on improving the digital employee experience. I&O leaders can use this strategic roadmap to better enable employees and streamline their operations.
Included in Full Research
Overview
Key Findings
Digital employee experience (DEX) is now considered a major component of overall employee experience. This necessitates a greater focus on continually measuring and improving employee sentiment, technology adoption and solution performance. As a result, many digital workplace leaders are increasing investments in endpoint analytics and self-healing.
Traditional, siloed operating models are prone to gaps in DEX and are ill-equipped to support increased cybersecurity and operational demands, yet many organizations fail to adjust their structure.
Over 80% of digital workplace leaders have increased prioritization on environmental sustainability. Success requires modern operations, selecting sustainable vendors, adopting new tooling and developing comprehensive reporting.
Economic
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