Published: 09 August 2023
Summary
The rate of change and growth within remote and hybrid work requires midsize enterprise CIOs to continually optimize digital workplace investments. Modern digital workplace environment provides MSE CIOs with the opportunity to exploit these new capabilities and reduce technical debt.
Included in Full Research
Overview
Key Findings
The rapid acquisition, reactive nature and deployment of digital platform tools resulted in bloated, inefficient technology portfolios.
This resulted in increased technical debt that inhibited midsize enterprise (MSE) CIOs’ ability to keep pace with, and adapt to, new service requests.
Less than half of all organizations have a formal digital platform strategy, resulting in technical debt.
Recommendations
Midsize enterprise CIOs leading digital workplace initiatives must:
Rationalize their digital workplace portfolio by divesting from legacy and redundant technologies with low digital workplace value.
Maximize the value of digital workplace investments by capitalizing on native integration capabilities to improve functionality, agility, resilience and cost outcomes.
Optimize
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