Published: 10 August 2023
Summary
Banking CIOs can use Gartner’s Digital Execution Scorecard’s metrics to benchmark their enterprises’ digital performance. The analysis provides banking and investment industry data for five key performance indicators, including digital revenue, asset utilization and risk management.
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Overview
Key Findings
Digital products and services comprise a small, but significant, percentage of bank revenue, with the median bank earning 10% of its total revenue from such offerings. This is the highest among all of the industries measured in the Digital Execution Scorecard.
Across all industries, the median company draws only 2% of its revenue from digital products and services.
Banks and investment services firms allocate more funding using agile financial practices than other industries, with the median firm allocating 10% of its budget using agile methods, and top quartile performers allocating 25% or more. This is far less than the percentage
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Analysts:
Industries Research Team