Published: 24 August 2023
Manufacturers struggle to achieve a higher level of maturity in servitizing products due to the lack of a strategic roadmap. Product leaders should guide manufacturers in servitizing products via education, development and innovation related to new revenue opportunities enabled by IoT technologies.
Thirty-eight percent of respondents in the 2022 Gartner Cross-Industry ICP (Industry Cloud Platform) and Manufacturing Product Servitization Survey are still in the beginning stage of servitizing products and must better understand the necessary steps to formulate an innovative servitization roadmap.
Manufacturers are increasingly adopting technologies, such as edge, Internet of Things (IoT), industrial data management frameworks and digital products, to connect their industrial assets, but have legacy technical debt to shift into new business models.
Manufacturers are driving multiple transformational digital initiatives seeking different investment models than typical capital projects, such as operating expenditure (opex), risk and profit sharing
Analysts:
Gartner research, which includes in-depth proprietary studies, peer and industry best practices, trend analysis and quantitative modeling, enables us to offer innovative approaches that can help you drive stronger, more sustainable business performance.
Our independence as a research firm enables our experts to provide unbiased advice you can trust.
Not only is Gartner research unbiased, it also contains key take-aways and recommendations for impactful next steps.
Our research practices and procedures distill large volumes of data into clear, precise recommendations.
We provide actionable, objective insight to help organizations make smarter, faster decisions to stay ahead of disruption and accelerate growth.
We offer one-on-one guidance tailored to your mission-critical priorities.
We work with you to select the best-fit providers and tools, so you avoid the costly repercussions of a poor decision.
Connect directly with peers to discuss common issues and initiatives and accelerate, validate and solidify your strategy.
Gartner clients can log in to access the full library.
Join the world’s leading IT and business leaders to get an update on accelerating tech growth in a new era of transformation and technology trends.
©2022 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.
