Published: 24 August 2023
Summary
To achieve executive leadership effectiveness, CIOs need to become outcome-driven leaders. This requires adoption of disciplined practices to focus and align IT performance and strategic execution to business outcomes. This research provides the practices and guidance on how to adopt them.
Included in Full Research
Overview
Key Findings
Four out of five CxOs expect to invest more in digital in order to achieve business outcomes, including increasing revenue and improving operating margins. CxOs seek CIO partnership to deliver these outcomes.
CIOs indicate contribution to strategy execution is a top element in their performance evaluation.
CIOs are actively exploring outcome-based practices to achieve the focus and alignment of their efforts and of technology delivery to enterprise outcomes.
Recommendations
CIOs who want to increase their effectiveness as executive leaders should:
Use outcome-driven metrics (ODM) to align IT performance to business outcomes.
Use objectives, goals, strategies, initiatives, measures (OGSIM) as part of strategy development
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