Gartner Research

CIO Effectiveness Starts With Outcome-Driven Leadership Mindsets and Principles

Published: 24 August 2023

Summary

To achieve executive leadership effectiveness, CIOs need to become outcome-driven leaders. This requires new mindsets and principles to lead effectively in the C-suite, with CxO partners, and IT leaders. This research provides the needed mindsets, principles and guidance on how to adopt them.

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Overview

Key Findings
  • CIOs indicate enterprise performance objectives are used to set and evaluate their performance. Over 80% of CIOs report to leaders who have accountability for business outcome achievement.

  • Top performing CxOs who achieve their digital business outcomes indicate that the differentiating factor is the quality of their CIO’s leadership with them.

  • CxOs want their CIOs to be proactive partners who bring business options and opportunities, and share responsibility for outcomes.

Recommendations
  • Become an effective leader/partner across the C-suite by adopting outcome-driven leadership (ODL) mindsets aligned with leaders accountable for achieving enterprise outcomes.

  • Change the culture and behaviors of IT by developing and

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