Gartner Research

Electronic Software Delivery Services Still Not Thriving Despite Benefits

Published: 13 January 2005

ID: G00125703

Analyst(s): Laurie Wurster


The Internet continues to be a successful sales vehicle for hard goods, such as books, music CDs and desktop applications purchased by consumers. However, the Internet as a distribution channel for enterprise software struggles to stand as a proven channel.

Table Of Contents
  • Background and Definition
  • The Industry
  • Benefits of ESDS
  • Problems With ESDS (Perceived and Real)
  • The Vendors
    • Aladdin Knowledge Systems (Preview Systems)
    • CyberSource
    • Digital River
    • Intraware
    • Macrovision
  • Gartner Dataquest Perspective

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