Published: 05 September 2023
Summary
Workday customers often ask how they can create leverage in their negotiations. This research helps sourcing, procurement and vendor management leaders identify commercial opportunities and high-impact leverage factors to negotiate Workday contracts effectively.
Included in Full Research
Overview
Key Findings
Workday expands its product offerings by focusing on technology innovation and product acquisitions. Although human capital management (HCM) remains its core business, its strategic priority is to increase the adoption of its finance, procurement and analytics-related offerings.
Workday’s growth strategy is focused on expanding market share, particularly in EMEA and the Asia/Pacific regions and in certain industries, such as healthcare and education. Proposals often include unrequested SKUs (e.g., Peakon and People Analytics), longer-term lengths (five to seven or more years), missing full-service equivalent (FSE) categories that lead to higher license quantities, and year-over-year price increases.
Workday negotiates by selling directly
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