Gartner Research

AVST CallXpress Unified Messaging

Published: 28 June 2005

ID: G00128105

Analyst(s): Rich Costello

Summary

CallXpress r.7.7 and CallXpress Speech Server position AVST to support companies migrating to unified messaging, while also supporting those looking for more advanced unified communications (UC). CallXpress Server Bundle is new for the SMB market and enterprises with branch or remote locations.

Table Of Contents
  • Corporate Headquarters
    • Company Background
  • Product Overview
    • CX Unified Messaging Solution
  • Analysis
    • Switch Integration
    • Call Routing
    • UM
    • CX Speech Server
    • CX Platforms
    • Networking
  • Pricing
    • Unified Messaging Software
    • Automated Agent
    • Seneca Call Management
    • Hardware
    • GSA Pricing
  • Competitors
  • Strengths
  • Limitations
  • Insight

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