Published: 02 September 2004
Analyst(s): Michael Smith, Vincent Oliva, Michael Gomez, Douglas McKibben, Thomas Wagner, Lane Leskela
Operational risk-the exposure to uncertainty arising from daily tactical business activities across the enterprise-isn't a new risk category, but it's been an ill-defined. Unlike market and credit risks, which are speculative and offer upside as well as downside potential, operational risk is pure risk and the only possible outcome is loss. The management of operational risk is critical to address heightened security and compliance threats from both internal and external sources. GartnerG2 offers essential metrics, risk models and best practices as well as the steps you can take to develop your own enterprise risk management process.
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