Gartner Research

Define Your Roles for Business Process Change Management

Published: 03 August 2005

ID: G00126834

Analyst(s): John Mahoney, Michael Gerrard, David Flint

Summary

Companies can enhance their business processes by creating appropriate management arrangements. They should clearly specify the roles of process owners and process information officers, then assign them to the appropriate people.

Table Of Contents
  • Key Issues

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