Gartner Research

Comparative Analysis of IT Outsourcing Offerings in Australia

Published: 07 November 2005

ID: G00131187

Analyst(s): Jim Longwood , Fred Ng, Jacqueline Heng


Businesses undertaking high-level market scans of IT and infrastructure outsourcing service requirements in Australia can use this analysis to assist in the identification of candidate service providers that meet an organization's service requirements.

Table Of Contents
  • Overview
  • Predictions
  • Introduction
  • Service Provider Demographics
    • Which Service Providers Offer Outsourcing Services in Australia?
    • Vertical Industry Demographics
    • Geographic Spread of ITO Staff
  • Service Providers' IT Outsourcing Offerings in Australia
    • Overview of Service Providers' IT Outsourcing Offerings
    • Help Desk Services
    • Desktop Services
    • Data Center and Enterprise Server Management
    • Business Continuity
    • Managed Network Services
    • Voice Services
    • Application Management Services
    • Application Hosting Services
  • Regional and Country Offerings of Service Providers in Asia/Pacific

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