Gartner Research

Project Management Office: The IT Control Tower

Published: 22 November 2005

ID: G00132836

Analyst(s): Daniel Stang , Matt Light , Jack Heine, Matthew Hotle


As the project management office becomes a widespread organizational approach, some IT organizations struggle with its role in IT governance. Follow Gartner's advice and recommendations on how to manage the project office to ensure success.

Table Of Contents
  • Overview
  • Introduction
  • Centers of Excellence
    • Semantics: Project Management, Program Management and PMOs
    • The Spectrum of Project Office Styles
  • Project Offices Are Key Components of IT Governance
    • Project Office Success and Failure Criteria
    • Project Office Best Practices and Metrics
  • Project Management Maturity Model (PMMM)
    • Project Management Methodology
    • Architectural Review
    • Requirements Definition and Management
    • Requirements Management Tools
  • Project Risk
  • Integrated IT Project and Portfolio Management Applications
    • Functional Areas for PPM Applications
    • The PPM Application Market
    • Leaders
    • Challengers
    • Visionaries
    • Niche Players
  • Skills and Roles
    • Master Project Managers
  • The Project Office Role in Project Contracting or Sourcing
    • Frequency of Reporting to the Project Office
  • Conclusion

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