Gartner Research

Market Focus: Communications Industry Faces Greater Challenges in 2006

Published: 09 January 2006

ID: G00137220

Analyst(s): Venecia Liu

Summary

Communications service providers demand IT flexibility to deliver services. They will be increasing budgets slightly in 2006, with process automation as key.

Table Of Contents
  • Overview
  • Predictions
  • IT Budget Component Priorities
    • Infrastructure Spending: Wireline
    • Infrastructure Spending: Wireless
    • Hardware Budgets in 2006
    • Software Budget Plans in 2006
  • Area Spending
    • NGOSS
    • Customer Care Initiatives
    • Billing
  • External Services Providers
    • Outsourcing Trends
  • Methodology
    • Base Budget Survey
    • Industry Market Strategies Survey

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