Gartner Research

Market Trends and Forecast: Infrastructure Support Services, Worldwide, 2005

Published: 20 January 2006

ID: G00137054

Analyst(s): Bob Igou, Eric Rocco , Michele Caminos, Fred Ng, Alan Mac Neela, Adam W. Couture, Yuko Adachi, Ron Silliman


At the close of 2004, the infrastructure support services market was valued at $132 billion. This market represents 22.7 percent of the total IT service market, valued at $582.5 billion.

Table Of Contents
  • Executive Summary
    • IT Service Market Overview
    • Infrastructure Support Services Market Definition and Forecast Update
    • Market Trends for 2005
    • Key Findings
    • Further Finding and Recommendation
  • Methodology and Definitions
    • MarketView Database: Infrastructure Support Services Forecast
    • Forecasting Methodology
    • Executive Interview Methodology
  • Worldwide Infrastructure Support Services Forecast Update
    • Infrastructure Support Defined
    • Infrastructure Support Services Spending and Growth
  • Worldwide Hardware Support Services Forecast Update
    • Hardware Support Market Size and Forecast
  • Worldwide Software Support Services Forecast Update
    • Software Support Services Forecast by Region
    • Software Support Services Forecast by Platform
    • Software Support Services Forecast by Service Category
  • Regional Market Trends and Forecast Update
    • Asia/Pacific Market Trends and Forecast Update
    • Europe, the Middle East and Africa Market Trends and Forecast Update
    • Japan Market Trends and Forecast Update
    • Latin America Market Trends and Forecast Update
    • North America Market Trends and Forecast Update
  • Support Executives' Market View, North America and EMEA
    • Mature Market Here-and-Now
    • Scenarios for the Future

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