Gartner's Magic Quadrant for North American Help Desk Outsourcing Services, 2005 examines 24 vendors that provide help desk outsourcing services. Use this Magic Quadrant to help identify and evaluate the right providers to support your company's IT needs.
Published: 30 January 2006
Analyst(s): Richard T. Matlus, William Maurer
Guiding Principles on Independence and Objectivity.