Gartner Research

Gartner Study on Data Quality Shows That IT Still Bears the Burden

Published: 23 February 2006

ID: G00137680

Analyst(s): Ted Friedman


A recent Gartner study analyzed how organizations address data quality challenges. Although many see the connection between data quality and business issues such as compliance, too often the charge is being led by the IT organization alone, leading to limited funding and business engagement.

Table Of Contents
  • IT Is Still Perceived as the Owner of Data Quality
  • Formal Data Quality Improvement Programs Are Not Pervasive
  • Business Drivers for Data Quality Investment Expand Beyond CRM and BI
  • Even When the Value of Data Quality Is Well-Known, Securing Resources Is a Challenge
  • There's More to Life Than Customer Data

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