Gartner Research

Life Insurance Underwriting Gets Wired With BPM

Published: 17 March 2006

ID: G00138321

Analyst(s): Todd Eyler

Summary

To speed up the turnaround times on underwriting life insurance cases that are $500,000 or greater in face value, a few leading life insurers have begun using advanced collaboration tools, performance measurement and process simulation capabilities.

Table Of Contents
  • Overview
  • Analysis
    • Collaboration
    • Active Monitoring and Measurement
    • Process Simulation
    • Using Rule Engines for the Simple Cases
    • Using Rule Engines to Immediately Reject Applications From Producers That Submit Unwanted Business
  • Recommendations

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