Gartner Research

Genesys-VoiceGenie Deal Will Create Clear Voice Portal Leader

Published: 07 April 2006

ID: G00139284

Analyst(s): Steve Cramoysan , Drew Kraus

Summary

Combining the top two voice portal vendors will provide benefits for both firms and for Alcatel, Genesys' owner. Customers can expect an integrated product in 1H07 and should look carefully at the migration road map.

Table Of Contents
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