Gartner Research

Benchmarking Anti-Spam Effectiveness

Published: 25 April 2006

ID: G00138490

Analyst(s): Peter Firstbrook

Summary

IT organizations and business users are struggling to benchmark their anti-spam effectiveness against industry norms. Users tend to overestimate the ability of solutions to stop 100 percent of spam, while IT organizations often are looking for ways to justify investments and administration effort.

Table Of Contents
  • Overview
  • Predictions
  • What Percentage of E-Mail Is Spam?
  • What Are Acceptable Spam Detection Rates?
  • How Is the Spam Effectiveness Rate Determined?
  • What Are Acceptable Levels of False Positives?
  • What Percentage of E-Mail Contains Viruses?
  • Administration

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